Robertson & Caine Catamaran Warranty... The Saga Continues

Much has happened since we last posted! We are in communication with management from Leopard Catamarans and Robertson & Caine, representatives from both have flown out to the boat, the crossbeam was removed as part of the hull inspections and some talented guys from Leopard and JS Marine have flown in to work on the hull with us.

This video continues to give you an insight into what can go right and wrong with new boat ownership. We will be sharing some of the positive developments that have been happening behind the scenes and some of what still needs to be done to launch and continue the adventure.

This video also begins to detail how Travelopia/Leopard catamarans are evolving the speed, care and attention that they give to warranty issues and the still fluid nature of our situation working with them. Trent still has a lot of respect for various R&C and Travelopia staff and is spending a lot of his time and energy trying to steer the situation towards an overall positive outcome for all.

Trent wanted it noted that Leopard/Travelopia choosing to stand with the customer even if at this late stage and by their brand deserves recognition and respect despite the hardship caused unnecessarily in the past by certain staff members and processes.

The non disclosure agreement Trent mentioned was sent to AJ and Tad on SV Helms Deep when they attempted to get a copy of the warranty conditions for issues on their new NEEL 47 Trimaran.